--- title: Privacy Policy | LaBiche Swamp Tours description: LaBiche Swamp Tours respects the privacy of our customers and is committed to protecting personal information collected through our website and reservation services. --- [Skip to content](https://labicheswamptour.com/privacy-policy#main-content) [![LaBiche Swamp Tours header logo](https://labicheswamptour.com/hubfs/air-boat-swamp-tour-labiche-whitelogo-1.png)](https://labicheswamptour.com/?hsLang=en) ☰ - [SWAMP TOURS & BOOKING](https://labicheswamptour.com/book-your-airboat-swamp-tour-new-orleans) - [MONA LISA LOUNGE](https://labicheswamptour.com/bar-grill) - [FAQs](https://labicheswamptour.com/faqs) - [CONTACT](https://labicheswamptour.com/contact) [CALL NOW](tel:+15043198392) BOOK NOW × # LaBiche Swamp Tours – Privacy Policy Effective Date: October 2026 LaBiche Swamp Tours respects the privacy of our customers and is committed to protecting personal information collected through our website and reservation services. ##### Information We Collect When customers visit our website, make reservations, or contact us, we may collect: Names, email addresses, and telephone numbers Reservation and booking information Payment-related transaction information Information submitted through contact forms Website usage information, including cookies and analytics data How We Use Information We use customer information to process reservations, communicate booking details, respond to inquiries, coordinate tours, process transactions, improve our services, and send promotional communications when authorized. No Sale of Personal Information LaBiche Swamp Tours does not sell, rent, or trade customers' personal information to third parties. We may share necessary information with trusted service providers, including FareHarbor, payment processors, and tour operators, to fulfill reservations and provide requested services. Payment Processing Payments may be processed through authorized third-party providers that maintain their own security procedures and privacy policies. Cookies and Analytics Our website may use cookies and analytics technologies to improve functionality, understand visitor activity, and enhance the customer experience. Visitors can manage certain cookies through their browser settings. Data Security We take reasonable precautions to protect customers' personal information from unauthorized access, misuse, or disclosure. Customer Privacy Requests Customers may contact us with questions regarding their personal information or request corrections or deletion, subject to applicable legal requirements. Third-Party Services Our website may contain links to third-party booking platforms and other external websites. These services maintain their own privacy policies. Policy Updates We may update this policy periodically. Changes will be reflected in the effective date displayed on this page. Contact Information LaBiche Swamp Tours Website: https://labicheswamptours.com Email: info@labicheswamptours.com [![LaBiche Swamp Tours footer logo](https://labicheswamptour.com/hs-fs/hubfs/LaBicheSwampToursLogo-1920w-300x271%20footer%20logo-1.png?width=200&height=181&name=LaBicheSwampToursLogo-1920w-300x271%20footer%20logo-1.png "LaBiche Swamp Tours footer logo")](https://labicheswamptour.com/?hsLang=en) [facebook-f icon](https://www.facebook.com/tonyheffner10) [instagram icon](https://www.instagram.com/labicheswamptours/) [Follow us on Facebook](https://www.youtube.com/watch?v=cftwTXMb8D0) [Follow us on Facebook](https://www.google.com/maps/place/Labiche+Swamp+Tours/@29.9004343%2C-90.1517476%2C15z/data=!4m6!3m5!1s0x8620b1b53e422499:0xd779128c78f46a0!8m2!3d29.9004349!4d-90.1517483!16s%2Fg%2F11h1kkxnh7?entry=ttu&g_ep=EgoyMDI1MDQwOS4wIKXMDSoASAFQAw%3D%3D)   [437 Laroussini Street, Westwego, LA 70094](https://www.google.com/maps?q=437+Laroussini+Street,+Westwego,+LA+70094)   [(504) 319-8392 - Click to Call](tel:+15043198392)   ### Send a message Terms & Conditions - Reservations & Refund Policy - Reservations are strongly encouraged but not required. - Guests with reservations will have priority over walk-ins. - Reservations must be made at least 24 hours in advance and must be confirmed by our booking office. - Deposits are refundable if cancellation is at least 48 hours from reserved tour time. - No refunds inside the 48 hours window. - To request cancellation please call (504) 319-8392. - Cancellations by email will not be honored. - If your tour is cancelled due to inclement weather or malfunctioning equipment, you may opt for a full refund or to schedule for another date and time. - We value your feedback. Please email your comments about our service to [RSVP@LABICHESWAMPTOUR.COM](mailto:RSVP@LABICHESWAMPTOUR.COM) - Please call us at 1-855-421-0500 with any questions or concerns. --- © Labiche Swamp Tours. All Rights Reserved. | [Privacy Policy](https://labicheswamptour.com/privacy-policy)